Privacy policy
Arkstar International Co., Ltd. ("we") recognises that protecting the information that customers provide when using our services (name, date of birth and other information that can identify a specific individual), email addresses used in connection with a specific individual, and attribute information such as hobbies and age that is combined with personal information (together, "personal information") is an important social mission of the Arkstar International Co., Ltd. website ("this site"). Everyone involved in the site complies with the laws and norms on protecting personal information. By using this site, you are deemed to have agreed to this personal information protection policy.
Purpose of use of personal information
We use the personal information we obtain only within the scope necessary to carry out the relevant business. We never use it for any other purpose.
Security measures for personal data
We comply with the guidelines on the protection of personal information in the telecommunications business. To prevent unauthorised access to personal information and its loss, destruction, alteration and leakage, we take necessary and sufficient security measures and strive to improve them.
Disclosure of personal information
When the customer asks us to disclose, change, stop using or delete their personal information, we confirm the person's identity and then accept the request according to the disclosure method set out in the terms of use of each service.
Entrusting personal information
We may entrust work to others to the extent necessary to complete sales and services. In that case we select suitable contractors, make their duties and responsibilities clear by contract, and supervise them appropriately so that personal information is managed safely.
Provision to third parties
We do not provide personal information to third parties without the customer's consent. This does not apply in the following cases.
- When a public body such as a court or the police requests it under the law
- When the law makes a special provision
- When there is a risk to the life, body or property of the customer or a third party and the person's consent cannot be obtained
- When it is necessary to protect or defend our rights, property or services against conduct that violates the law or our terms of use and notes, and the person's consent cannot be obtained
Other matters to check about privacy on the Internet
We may change how we handle personal information without prior notice because of business needs, the enforcement of new laws, the revision of existing laws or other circumstances. If we do, we will post a notice on this site.
Please check the latest content of this page when you use the site. For requests or questions about the handling of personal information and retained personal data, please contact us at the address below.
Manager of personal information, and disclosure, correction and deletion
Below are the department and contact details of the manager of personal information, and the contact for anyone who wishes to have their own personal information disclosed, corrected or deleted.
If you wish to have information disclosed, corrected or deleted, please contact us by telephone or email. We will need to confirm that you are the person concerned.
Other
[Disclaimer]
- We accept no responsibility for any trouble caused by data entered by the customer (email address, telephone number, name and so on).
- We give no guarantee of the accuracy or completeness of the information on this site and accept no responsibility for any damage or trouble arising from its use. If information provided is clearly wrong, or seems to harm the trust of a company or its users, we will correct or delete it promptly; please contact Arkstar International Co., Ltd.
- We are not responsible if users suffer damage from natural disasters, calamities or other external causes beyond our control.
- All information on this site may be changed or deleted without notice. Please understand this beforehand.
Arkstar International Co., Ltd.
Last updated: September 10, 2026